Frequently Asked Questions

  • We currently serve homeowners across the Chicago suburbs, including communities across the North Shore, Northwest Suburbs, and West Suburbs. This includes: Barrington, South Barrington, Barrington Hills, Inverness, Arlington Heights, Palatine, Schaumburg, Hoffman Estates, Deer Park, West Dundee, East Dundee, Elgin, Buffalo Grove, Vernon Hills, Long Grove, Park Ridge, Rosemont, Roselle, Lake Zurich, Mount Prospect, Morton Grove, Carpentersville, Libertyville, Mundelein, Rolling Meadows, Kildeer, Wheeling, Algonquin, Crystal Lake, Cary, Winnetka, Skokie, Highwood, Deerfield, Highland Park, Ravinia, Northbrook, Glencoe, Glenview, Kenilworth, Wilmette, Lake Bluff, Lake Forest, Highwood, Lincolnwood, Naperville, St. Charles, Geneva, Hinsdale, Glen Ellyn, Oak Park, Wheaton, Elmhurst, Oak Brook, River Forest, Western Springs, Downers Grove, Burr Ridge, Berwyn, Westmont, River Grove. 

    Don’t see your town on the list? Reach out and we'll see if we can help.

  • We help with a wide range of home services including preventative maintenance, repairs and fixes, upgrades and improvements, and more. You can view our full list of services here.

    If you need help with something that’s not listed, feel free to reach out. We’re happy to talk through your situation and let you know what’s possible.

    At this time, we do not provide emergency services or urgent repairs outside of normal business hours. If you have an immediate home emergency, we’re happy to recommend a trusted local partner when possible.

  • No. You can book individual handyman services without a membership. Simply request a quote and we'll get back to you within 24 hours. A membership is a great fit if you want a dedicated partner who knows your home and helps you stay on top of maintenance and projects throughout the year. Not sure which is right for you? Schedule a free consultation.

  • Handyman services start at $99. Memberships start at $399 per year and are customized based on your home and what you need help with. Visit our membership page for a full breakdown of plans and pricing. For handyman services and individual projects, you can request a free quote here.

  • Our team is made up of seasoned tradespeople and home industry professionals who share a commitment to doing work the right way. Every team member is either an experienced professional or has been carefully vetted and trained to meet our standards for quality, safety, and customer service. 

    All handyman services and Home Reviews are handled directly by our team. For specialized or complex work, we may bring in a trusted partner from our vetted local network. We will never sell your lead or send random gig workers to your home.

  • We aim to keep parts and materials simple, transparent, and fully approved by you. Our team arrives prepared with tools and common parts for routine maintenance and minor repairs. If your project requires specific materials, you can purchase them yourself (with our guidance) or have us source them on your behalf. 

    If we handle sourcing, we'll review all options and pricing with you before anything is purchased. We charge a transparent flat fee to cover the time involved in sourcing and purchasing (never a markup percentage) which will be included on your estimate.

  • Yes. ALLDONE HOME is fully insured, including general liability coverage. Proof of insurance is available upon request.

  • Yes. Unless otherwise noted in your estimate, we provide a one-year warranty on labor performed in your home. If an issue arises within one year related to our workmanship, we will repair or re-perform the work at no additional cost. Full details and any applicable exclusions are outlined in our terms of service.

  • Yes. Our team has extensive experience with larger home projects, including kitchen and bathroom remodels and other renovations. Depending on the scope, we may manage portions of the work directly, coordinate trusted vendors, or act as an advisor throughout the process. Reach out to discuss your project and how we can help.

  • Yes. Refer a neighbor and receive a $50 credit for each one who books a service or becomes a member. Just have them mention your name when they get in touch, and we'll apply the credit to your next invoice.

Home Membership

  • The ALLDONE HOME Membership is a flexible, annual plan built around your home and what you need help with. Every membership starts with our Foundation plan, which includes an annual Home Review, a custom Home Dashboard, a dedicated handyman, and priority scheduling. From there, you choose a visit schedule that fits your lifestyle (Seasonal, Quarterly, or Monthly) and can add optional services like Home Concierge or Vendor Management. See the membership page for a detailed breakdown of plans and pricing, or schedule a free consultation to talk through what's right for your home.

  • The Home Review is where we get to know your home. We walk through it together and discuss key systems, maintenance history, your goals, and vendor preferences. We take notes and photos along the way, and use everything we learn to build your personalized Home Dashboard and annual maintenance plan. Reviews typically take 2–3 hours depending on the size of your home. 

    Please note the home review is not a full home inspection. Think of it like an annual physical for your house — we review the essentials, flag potential concerns early, and help you stay ahead of issues before they become expensive ones.

  • After your Home Review, we create a custom Home Dashboard that serves as a single source of truth for your home. It includes key home details, a personalized maintenance plan, completed and upcoming projects, items to keep on your radar, and more. 

    Your dashboard is accessible through a private link on any device and is updated throughout the year as work is completed. No more searching for paint colors, model numbers, or maintenance records — everything lives in one place. 

    With your approval, the dashboard can also be shared with trusted vendors so they can better understand your home and provide faster, more accurate service.

  • The Home Concierge add-on gives you virtual access to our team for home questions, vendor research, project planning, and more. Simply call, text, or email your question and we'll respond within 24 hours via text, email, or video call. Members who add this service can submit up to three questions or requests per month. Requests do not roll over month to month.

  • We coordinate and manage all your regular home services throughout the year (up to 10 vendors) so you don't have to. Share your current vendors, past contracts, and any relevant details, and we handle everything from there: scheduling, follow-up, and keeping your Home Dashboard updated. Examples include HVAC tune-ups, pest control, landscaping, house cleaning, driveway sealing, pool maintenance, holiday lights, and more. One contact, everything handled.

  • The New Homeowner Package is a one-time add-on designed to help you get settled and feel confident in your new home. It includes a dedicated full-day handyman visit to tackle your move-in to-do list, plus a New Homeowner 101 walkthrough where we tour the home with you and explain how to care for it the right way. We can help with things like changing locks, touching up paint, hanging pictures, building furniture, and more.

  • During seasonal, quarterly, and monthly scheduled visits, your dedicated handyman handles important preventive maintenance tasks based on the season and your home's needs. This typically includes changing filters, inspecting smoke and CO detectors, cleaning the dryer vent, vacuuming refrigerator coils, lubricating garage doors, and replacing light bulbs as needed.

  • Yes, you can cancel or change your membership at any time. You'll be responsible for any services used up to the date of cancellation.

Still have questions? Contact us here or give us a call at (847) 220-4834.